{"id":4008,"date":"2024-11-14T17:03:03","date_gmt":"2024-11-14T17:03:03","guid":{"rendered":"https:\/\/toscano.ma\/?page_id=4008"},"modified":"2024-11-14T17:10:48","modified_gmt":"2024-11-14T17:10:48","slug":"politique-de-retour-echange","status":"publish","type":"page","link":"https:\/\/toscano.ma\/fr\/politique-de-retour-echange\/","title":{"rendered":"Politique de Retour & Echange"},"content":{"rendered":"
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Politique de Retour & Echange<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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 <\/span><\/p>\n

Merci d’avoir choisi <\/span>Toscano Shoes<\/b> !<\/span><\/p>\n

Nous souhaitons vous offrir une exp\u00e9rience d’achat en
toute s\u00e9r\u00e9nit\u00e9. C’est pourquoi nous avons mis en place une politique de retour
et d’\u00e9change simple et flexible.<\/span><\/p>


<\/span><\/p>\n

Essayer avant d’acheter :<\/span><\/b><\/p>


<\/span><\/b><\/p>\n

Paiement \u00e0 la livraison:<\/span><\/b> Vous pouvez essayer vos chaussures directement chez vous avant de payer.<\/span><\/p>


<\/span><\/p>\n

Retour gratuit:<\/span><\/b>
Si les chaussures ne vous conviennent pas, vous pouvez les retourner au livreur avant paiement et sans frais.<\/span><\/p>


<\/span><\/p>\n

Pourquoi retourner ?<\/span><\/b><\/p>\n

Pointure ne convient pas: Nous vous enverrons gratuitement la pointure qui vous convient.<\/span><\/p>\n

Probl\u00e8me de confort : Nous vous proposons des solutions adapt\u00e9es (\u00e9change, conseil personnalis\u00e9…).<\/span><\/p>\n

Produit non conforme : En cas d’erreur de notre part, nous \u00e9changeons le produit imm\u00e9diatement.<\/span><\/p>\n

 <\/span><\/p>\n

Conditions de retour :<\/span><\/b><\/p>\n

    \n
  • \u00c9tat du produit:<\/span><\/b> Les chaussures doivent \u00eatre dans leur \u00e9tat d’origine, non port\u00e9es, non endommag\u00e9es et dans leur emballage d’origine.<\/span><\/li>\n
  • Hygi\u00e8ne:<\/span><\/b> Pour des raisons d’hygi\u00e8ne, nous ne pouvons accepter les retours de chaussures qui ont \u00e9t\u00e9 port\u00e9es \u00e0 l’ext\u00e9rieur ou qui portent des traces d’usure.<\/span><\/li>\n
  • Accessoires:<\/span><\/b> Tous les accessoires (bo\u00eete, lacets, papier soie etc.) doivent \u00eatre inclus.<\/span><\/li>\n<\/ul>\n

     <\/span><\/b>Retour et \u00e9change apr\u00e8s Paiement de livreur :<\/span><\/b><\/p>


    <\/span><\/b><\/p>\n

    Vous avez d\u00e9j\u00e0 re\u00e7u et pay\u00e9 le produit, et vous voulez le retourner, vous disposez d\u2019un d\u00e9lais ne d\u00e9passant pas 03 jours \u00e0 partir de
    la date de la premi\u00e8re r\u00e9ception.<\/span><\/p>


    <\/span><\/p>\n

    Retour :<\/span><\/b><\/p>\n

    1)Contactez-nous : Par WhatsApp au +212764207359 ou par Email :contact@toscano.ma pour nous informer de votre souhait de retourner
    ou d’\u00e9changer votre article.<\/span><\/p>\n

    2)Pr\u00e9parez votre colis : Emballez soigneusement les chaussures dans leur emballage d’origine, en incluant tous les accessoires.<\/span><\/p>\n

    3)Exp\u00e9diez le colis : Envoyez-nous le colis \u00e0 l’adresse suivante : Casablanca Zoubir Oulfa, contrairement au retour effectu\u00e9 par le
    livreur, les frais de retour sont \u00e0 votre charge.<\/span><\/p>\n

     <\/span><\/p>\n

    Echange :<\/span><\/b><\/p>\n

    Apr\u00e8s r\u00e9ception et contr\u00f4le de votre retour, on vous envoi l\u2019\u00e9change imm\u00e9diatement sans frais suppl\u00e9mentaire<\/span><\/p>\n

     <\/span><\/p>\n

    Remboursement :<\/span><\/b><\/p>\n

    Si le produit d\u2019\u00e9change n\u2019est plus disponible ou si vous pr\u00e9f\u00e9rez un remboursement, nous vous rembourserons le montant de votre achat
    (hors frais de livraison) dans un d\u00e9lai de 03 jours ouvrables suivant la r\u00e9ception et le contr\u00f4le de votre retour. <\/span>Le remboursement sera effectu\u00e9 par virement sur votre<\/span><\/p>

    compte bancaire.<\/span><\/p>\n

     <\/span><\/p>\n

     <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

    Politique de Retour & Echange   Merci d’avoir choisi Toscano Shoes ! Nous souhaitons vous offrir une exp\u00e9rience d’achat entoute s\u00e9r\u00e9nit\u00e9. C’est pourquoi nous avons mis en place une politique de retouret d’\u00e9change simple et flexible. Essayer avant d’acheter : Paiement \u00e0 la livraison: Vous pouvez essayer vos chaussures directement chez vous avant de payer. […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-4008","page","type-page","status-publish","hentry"],"yoast_head":"\nPolitique de Retour & Echange - TOSCANO SHOES<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/toscano.ma\/fr\/politique-de-retour-echange\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de Retour & Echange - TOSCANO SHOES\" \/>\n<meta property=\"og:description\" content=\"Politique de Retour & Echange   Merci d’avoir choisi Toscano Shoes ! Nous souhaitons vous offrir une exp\u00e9rience d’achat entoute s\u00e9r\u00e9nit\u00e9. C’est pourquoi nous avons mis en place une politique de retouret d’\u00e9change simple et flexible. Essayer avant d’acheter : Paiement \u00e0 la livraison: Vous pouvez essayer vos chaussures directement chez vous avant de payer. 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